Every Geologist & Fieldie globally has our entire Customer Happiness Team at their disposal. Their sole mission, job and mandate is to deliver customer happiness. Experience it for yourself today.
Read the best geological product reviews to help you make an informed decisions.
Helping Geologists Unearth Discoveries Faster through Superior Products and Services.
Customer Service
Always friendly and professional
"First, I think your title of ‘Customer Happiness Leader’ is brilliant. I am a huge believer in customer service and anyone in that field, should aim to please their customers across all dimensions of customer service.
I enjoy working with you as a supplier because you reply to all enquiries promptly and go to lengths to find items I’ve queried. One of your key differences is your delivery times, I believe you express post and whatever I order, is here in a couple of days! Which for us is excellent because we are so remote. Your communication is always friendly and professional. Keep it up!"
No Hesitation in recommending
"Curt and his team have been a real asset to Process Minerals International ’Mt Marion Lithium Project. From my perspective; managing a 50,000m+ RC and a 5,000m+ diamond drilling program requires strong logistical support; Curt and his team have consistently delivered with prompt (next day) delivery of large orders to Kalgoorlie and always at extremely competitive prices.
I have been impressed by the fast and friendly response to quotation requests and the commitment to meeting our project specific requirements. I have recommended them to several of my colleagues within the project group and have no hesitation in recommending their services to others in the industry. Thanks and regards"
Pleasant and easy experience
"We’ve used Spencer and the team to look after our PNG projects. He’s efficient and attentive in supplying everything from one parcel to complete containers of Geo Consumables for our requirements. Dealing with Spencer is always a pleasant and easy experience, any requirement I have with my orders they are always willing to accommodate. We have always found the products supplies are of good quality too."
Outstanding
"I just used the bags for the first time this morning. So far... OUTSTANDING!
(Calico bags were custom made, stocked and supplied to specification)"
I knew I could count on you
"I knew I could count on you when action would be required at the last minute. Look forward to trying out the new core saw!"
Always go the extra mile
"You are our primary supplier for all things Exploration and Geology.
We have never had issues getting stock onsite no matter the scope and timing of our projects.
What really shines is the customer support, they will always go the extra mile to help us out!"
Pleasure to work with
"The team came to our attention when our regular supplier misplaced our consumable order which threatened to cause costly delays to a drilling programme being conducted in remote Western Australia.
Curt was able to source the required items in no time, taking time out from his Sunday to assist us from the other side of the country. Within an hour, he and John were able to get us back on the road and out to site with consumables - downtime avoided!
I was amazed at the customer service and willingness of the team to help out. I thoroughly recommend them. They are customer focused, with a strong attention to service, whilst also supplying high quality field equipment. They are a pleasure to work with and have now become our new regular supplier."
Service and support has been first class
"I manage supplies for Peel Mining Ltd, exploring for base metals in the Cobar district of NSW. I have found them to be well priced, prompt and keen to assist in sourcing all the supplies I require, even when they don’t stock the items themselves. Their Dubbo warehouse has been very convenient, with fast supply and reduced transport costs.
I would recommend the team to any company in the mining or exploration field, their service and support has been first class. They seem like good blokes as well!"
Very satisfied
"The team at Australian Hualong PTY LTD wish to thank you for the great service that was afforded to us. Your professional product knowledge helped us to determine which core saw and other items were suitable to our needs here in Tasmania. The quick turnaround time from manufacture to delivery was exceptional. We look forward to dealing with you long into the future.
Had a call from the guy who we used to get our core trays from. He was chasing our business and was willing to do whatever it takes to get it. We told him that we are very satisfied with the company that we deal with and won’t be changing at all in the near future. Keep up the good work guys it is much appreciated."
Thanks for your guidance
"From all of us here at Pacific Aluminium Gove Mining Operations I would like to say thank you very much for the service that you have provided to us. As this is the first drilling program that the staff onsite have undertaken before it was definitely a bit of trial and error as to what we required and how quickly we needed it. Thanks to you personally and your team you have provided excellent service, with the goods arriving on time as promised (which is no small feat considering how remote we are). We will be undertaking another drilling program next year and thanks to your guidance we will definitely be calling you to arrange all of the supplies required for the program.
Once again thank you very much for your valued assistance to myself and the team here at the Mine."